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How can crew member documents be reviewed?
How can crew member documents be reviewed?

Ways to review crew member documents. You can either accept or reject them.

K
Written by Kees Diekmann
Updated over 2 months ago

To be able to review documents you need to have an account with the Agency Suite and sufficient permissions. If you do not see all menu items being referred to in this article please check in with your system administrator to check your authorisations.

  • Select the document you want to review in the left menu

We suggest to perform the following checks:

  • Check if the correct document is scanned

  • Check if the image is clearly visible

  • Check if all information is filled out and matches the information in the image

In case of small mistakes or missing information, you can change or fill out the information. If any of these checks fail (after possible changes) you should reject the document.

  • Select your decision on the bottom of the form (accept or reject) and press save

You have now reviewed the documents.

Any rejected documents will show up in the Crew Portal of the crewmember to make sure they can provide them again.

If a contract is pending documents the contract will be definitively signed once all documents have been approved.

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